We know our customers' vehicles are mission critical. If they aren't on the road, they aren't earning money - they are costing money. So our focus is on getting vehicles to our customers quicker and keeping them on the road longer than any other vehicle supply company in the Ireland. By doing this we save our customers' time and money when compared to contract hire or van leasing companies.
When our customers used to purchase, contract hire or lease vans, they would be tied in to a financial commitment that, even when vehicles were sat idle in their yards, had to be honoured. Why pay for vehicles which aren't being used?
Read why our customers choose Northgate Vehicle Hire
Business: Clinical Laboratories
Fleet Size: 30
Biomnis Ireland has been providing clinical laboratory services for the past 25 years across the whole healthcare spectrum from hospitals to occupational health departments within large organisations. In 2002 Biomnis Logistics was established and in 2004 the company first partnered with Northgate Vehicle Hire for their commercial vehicles.
Originally placing 20% of their total fleet with Northgate, Biomnis started the relationship with two vans. This has grown so that over 90% of Biomnis vehicles are now sourced from Northgate with 30 small to medium sized vans that operate all over Ireland. Biomnis have been a business partner of Northgate for 12 years and in this time we have both built up an understanding of each other’s requirements. Biomnis are working in an environment that requires a fast turnaround for patient results, it is critical that the logistics service works reliably and efficiently at all times. By partnering with Northgate they are able to provide their clients with an economic and reliable service knowing that the fleet is fully supported at all times.
After initially using Northgate for a small proportion of their fleet, Biomnis found that the peace of mind from a fully supported fleet provided these business benefits:
Fleet Size: 30
Redlough Landscapes has 30 years' experience in delivering high quality landscaping, grounds maintenance and commercial development solutions. Based in Dublin with nationwide coverage in Ireland, Redlough has built up a strong customer base. With a growing number customers came the requirement for more vehicles, and a solution that would allow Redlough to maintain its customer service level was needed.
Due to the unique demands of the industry Redlough operates in, the company turned to Northgate to meet its growing fleet requirements.
The main challenge for Redlough is seasonality. Unpredictability of winter contracts meant that the option to increase or decrease its fleet at short notice was an important factor for the landscaping company.
Redlough required a 'one-stop' vehicle supplier that could offer a wide variety of vehicles, as its fleet ranged from Tippers and large vans to small vans and 4x4s.
A fixed, transparent monthly cost and inclusive service, maintenance and repair (SMR) were important factors in the decision to choose Northgate. This would allow Redlough to accurately budget for fleet costs with no nasty surprises.
Northgate provides Redlough with the flexibility to meet the needs of its ever growing customer base. Since partnering with Northgate, Redlough has experienced the following results:
Northgate is able to quickly react to any changes Redlough requires without any additional charges for returning, changing or adding vehicles.
Northgate's extensive fleet ranges from cars to Lutons, so Redlough is always assured its vehicle requirements can be met.
Thanks to Northgate's inclusive SMR package, savings on maintenance costs are estimated to be €30,000.
From advising on availability of new vehicles to full SMR and CVRT management, Northgate's dedicated account manager provides professional, expert fleet support to Redlough. This gives the landscape company complete peace of mind and leaves its own employees free to concentrate on delivering great customer service and growing the business.
Since switching to Northgate, the average age of Redlough's fleet has more than halved - being cut from 7 years to 3 years. This has given the company increased reliability as well as improved efficiency and reliability.
With a younger fleet regularly maintained by Northgate, Redlough has also noticed a saving of around €2,500 in parts and associated costs related to each CVRT.
With Northgate no upfront deposits to access new vehicles, Redlough avoids a large capital outlay of €22,000 per vehicle to grow its fleet.
Business: Building maintenance
Fleet Size: 16
With offices in Manchester and London, High Access Maintenance Ltd provides comprehensive high level maintenance and cleaning services to the commercial property sector. During a period of growth, High Access was experiencing increasing contract sizes and the business was continually spending large sums of money on the upfront purchase of new vehicles, in addition to some with finance deposits. With this being unsustainable for the changing nature of the business, High Access chose to look at alternative vehicle acquisition methods.
With a growing number of contracts and a nationwide customer base, Managing vehicle maintenance and breakdowns became even more important for High Access to ensure downtime was kept to a minimum. Finding a national supplier with a solution to this was key to maintaining the business' high customer service levels. Managing Director of High Access, Niel Bethell had looked into contract hire and thought about continuing to purchase vehicles before considering flexible vehicle hire. A misconception that Northgate only offered short term rental meant that it had never been considered as a long term vehicle solution.
High Access was experiencing the following issues from owning its fleet:
Service, maintenance and repair were difficult to budget for year on year.
With vehicles having different contract expiry dates, replacing the vans one at a time was becoming a difficult task requiring a lot of time and organisation.
Large capital outlay was being used on depreciating assets which High Access felt could be better spent in other business areas.
The business felt burdened with the owned vehicles because of the time and hassle required to dispose of them.
Since switching to flexible vehicle hire with Northgate, High Access has experienced a number of significant financial benefits.
As the weekly payment for flexible vehicle hire included servicing and maintenance, worry over budgeting for this type of cost was no longer an issue.
Vehicle disposal concerns were completely removed by utilising Northgate's fleet disposal service. High Access was able to simply drop off its old vans at a Northgate branch, receiving BACS payment for them within 48 hours.
High Access received over £75,000 for its old fleet, providing a sizeable cash injection for business growth.
Hiring long term proved to be the most tax efficient and cost effective way to run the fleet for High Access. Cash flow was improved and depreciating assets were removed.
High Access was able to focus on delivering its nationwide service to its customers, reassured that its fleet was in the hands of professionals, thanks to Northgate's 70+ branch network, nationwide access to vehicles and breakdown support.
Business: Fire safety
Fleet Size: 26
Firemark Ltd has over 40 years experience in providing fire safety equipment, and is an expert in designing, developing, manufacturing and maintaining fire extinguishers. Firemark has recently changed its business focus, shifting from the manufacture of fire extinguishers to providing nationwide servicing and maintenance. This change has brought about the requirement for a team of remote engineers available to customers around the UK. A fleet of new, liveried vehicles was required to transport the engineers around the country as Firemark's owned fleet of vehicles was aging and not suitable.
Firemark researched contract hire as an option for acquiring new vehicles to support their growing team of engineers, before deciding that flexible vehicle hire with Northgate Vehicle Hire was the more suitable acquisition method. Firemark had to take into account the following when considering their options:
The ability to forecast vehicle expenditure more accurately.
Flexibility was important, the company wanted to be assured that they would not be penalised for off-hiring.
The ability to support a nationwide network of engineers would also be beneficial.
Minimised downtime was important, as the engineers had to be able to respond to customers quickly.
Through partnering with Northgate, Firemark has been able to focus on growing its business operations to a national level and recruiting a new team of engineers, all whilst saving money and maintaining high levels of customer service.
In addition to providing Firemark with the new vehicles required, Northgate also purchased Firemark's aging owned fleet. This brought the fire safety company's total number of vehicles on hire with Northgate from 7 to 25, meaning 96% of their total fleet was acquired through flexible vehicle hire.
Northgate's national network of 72 branches means Firemark is able to quickly source the right vehicle anywhere in the country for their team of remote engineers.
Firemark had previously maintained all vehicles in-house from its Bridgwater headquarters. By utilising Northgate's service, maintenance and repair facilities located throughout the country, the fire safety company has experienced a significant reduction in downtime.
Since Firemark's switch to flexible vehicle hire with Northgate, the capital expenditure saved on vehicle acquisition alone has mounted to £75,000. This, plus the cash injection from using Northgate's sale and rentback scheme and the removal of losses made in depreciation on vehicles has meant Firemark has experienced exceptional financial benefits.
Northgate's flexible vehicle hire has allowed Firemark to focus purely on their growth, without the distraction and worry of maintaining a nationwide fleet of vehicles. As a result Firemark have been able to expand their business and recruit more engineers while maintaining the excellent standard of service that its customers have grown to expect.
Business: Telecommunications technology services
Fleet Size: 987
Fujitsu Telecommunications Europe (FTEL), a wholly-owned subsidiary of the Fujitsu Group, is a leading supplier of next generation telecommunications technology and services across EMEA. After winning a contract with Virgin Media in 2011, which necessitated an increase of employee figures from 500 to 2000, FTEL sought to acquire a fleet solution to service the following objectives of the Virgin Media contract:
Immediate demand for customised vehicles to match the Virgin Media specification
Accommodating the fluctuating demand for vehicles around the advertising schedules which Virgin operate by
Controlling in life fleet and maintenance costs
Requirement to ensure vehicle downtime is kept to a minimum, due to utilisation and job completion targets set by Virgin Media.
FTEL considered the following key areas which would influence their decision:
Ability to gain visibility and quantify on-going in life and end of life fleet costs
Previous experience with companies in contention for this contract
The availability of Account Management
The value of having the fleet managed and maintained by one organisation
The provision of replacement vehicles in a timely fashion and via a company owned network
Full management capabilities to provide full visibility of spend
A strong P&L to ensure on-going business relations and uninterrupted supply of vehicles.
Working closely with Northgate, the business has identified numerous benefits from the partnership:
The agreement of a volume based loyalty bonus, deriving a mutually beneficial result in keeping the utilisation of Northgate vehicles to a maximum whilst providing income to the contract for FTEL to offset against any in life, none budgeted costs on the fleet. Most recently Northgate awarded FTEL £108,766 for turning over more than £4m in the first half of the year and reaching the 5% loyalty bonus threshold
Through a detailed MI Northgate have identified a potential monthly saving of over £35,000 for FTEL
Northgate have set up a dedicated central management team who liaise with the FTEL team on a daily basis and ensure that vehicles are managed and maintained in line with the agreed SLA
As FTEL have experienced regular employee turnover with the Virgin Media contract, regular new recruitment has been required and thus the ability to off-hire vehicles without charge
Through Northgate's extensive network of partners, Northgate were able to appoint one company to fit all FTEL vehicles with additional, semi capital equipment across the whole of the UK, minimising the downtime usually experienced by using a number of different a regional suppliers.
Fleet Size: 6
A.L. King Roofing is a well-established roofing contractor in the South West of England, with over 35 years' experience in the roofing industry. A wealth of knowledge and expertise has been developed by the company over the years, with contracts and experience varying from accommodating small domestic improvements and extensions for homeowners, to large contracts with housing developers, shopping centres and schools.
A.L. King's owned fleet of vehicles was aging, resulting in increased running and maintenance costs. These aging vehicles were also achieving low fuel efficiency which was proving costly for the business due to high fuel spend. In addition to the negative financial impact, the old and tired-looking vehicles were not helping the roofing company to deliver the right brand image to customers and prospects.
After looking at various options including purchase, hire purchase and leasing, it became apparent to A.L. King that flexible vehicle hire with Northgate Vehicle Hire was the best solution for their business needs.
Since switching to flexible vehicle hire, all of A.L. King's fleet was replaced with modern, fuel efficient vehicles. This changed the image of the company overnight, giving drivers pride in their new, liveried vehicles.